We are able to deploy the highest level of possible customization to be compatible with your existing hardware and software and business needs as well
We are experts in integrating your business tools with telecom infrastructure to achieve the highest level of efficiency and maximize your return of investment
Cloud or on premises based infrastructure will help you to effectively scale from small to medium and enterprise levels or scale up and down to fit business needs
We provide outstanding support services whether remote on in-location, we guarantee that any issues are resolved in a record time to maintain service availability
Dedicated to Securities and Stock Market and Authorized by EFSA: Is a call-center solution that helps in organizing, managing and smoothing the transactions operations therefore, saving time and effort for your customer and for your own employees.
STS helps your customers to keep track of their shipments very easily, using land line phones or normal mobiles. Our Shipment Tracking System allows your customers to call and immediately access all the information they need in less than 30 seconds!
Regardless of your industry, the number of employees you have, or even your target demographic, Vatel – Call Center Services – has the knowledge and experience necessary to build an innovative, results-oriented call center solutions for your business.
Dedicated to Securities and Stock Market and Authorized by EFSA: “SMS & EMAIL Reporter” keeps your clients updated about their business condition easily and effectively by sending them SMSs and Emails, clarifying their daily transactions with an organized and automatic way.
In telecommunications, IVR allows customers to use a touch-tone telephone or human voice to interact with a database to acquire information from or enter data into, by following the IVR dialogue.
PADSS Complaint software that allows a customer to pay for the services availed from a merchant, using either a mobile phone or a landline, transaction is processed through the IVR.
We provide you with a simple questionnaire to assess the current status of your business and its future needs
After analyzing your questionnaire responses, we will meet with you to gain specific insights into your challenges and what you desire to achieve
We will then send you a proposal detailing the requirements, actions, systems, cost and time to achieve your goals
As the project is approved and plan is confirmed, we start execution with an efficient project management paradigm to reach the desired output on time
5B, 199 Street, Degla, Maadi, Cairo, Egypt
Phone: +202 2517 9830
Hotline: +2012 000 40 111